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User Management Ideas Portal

Welcome to the Bentley User Management feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.

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Created by Iwan Kinal
Created on Apr 22, 2021

Edit contact e-mail address

Contact e-mail address should be separate from user ID and should be editable by administrators.

  • Drew Brune
    Jun 10, 2021

    They are separate values in IMS, though most organizations have them set as the same value. Updating the email address is possible for admins and co-admins currently, but it must be done via the bulk update tool.

    NOTE: Special considerations must be reviewed if the organization is federated - if the identifying attribute is set to use the email address, and email address attribute is set to "A" in your IdP, and you change a user's email address on their profile to "B", a duplicate will be created the next time that user logs in, because JIT provisioning will see there is no user with an email attribute of "A" and create a new, duplicate user, without the permissions and roles of the original user.