Welcome to the Bentley User Management feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.
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A feature to trigger a password reset on a user's behalf is planned for development in the coming months. In the mean time, perhaps you could whitelist our domain?
The best way to get full control over your IMS security (specifically password policy, including MFA) is via federation with Bentley IMS. Users are auto-provisioned via JIT provisioning, and automatically lose access once you disable or remove them from your IdP, so federation increases security while reducing your maintenance overhead time. And for the end user, it's one less password to remember (...or you to reset.)
There is more information on our federation landing page, and a very small service request form there to start the engagement.